Guides (By Audience)

These guides explain how to use Emali 2.0 across channels: - Mobile native (Android/iOS) - USSD (123# for customers, 234# for agents, *321# for organizations) - Web portals (customer, organization, admin, reporting, developer) - Integrations (APIs, webhooks, MiniApps)

Pick your role: - Customer - Customer USSD - Organization - Merchant - Agent - Agent USSD - Biller - Developer

If you are not sure which channel to use, start with the Channels Matrix.

For examples and screenshots, we use Eswatini-local sample data. See Sample Data (Eswatini).