I-Channels Matrix
Emali 2.0 iletfulwa ngemachannel lamanyenti. Sebentisa le matrix kunquma kutsi ngumuphi umsebenti lowentiwa kuphi.
| I-Audience | I-channel leyinhloko | I-channel yesibili | Emaciniso |
|---|---|---|---|
| Customer | Mobile native | Customer web portal + USSD *123# |
Mobile ngiyo UX leyinhloko yemisebenti yansuku tonkhe. I-USSD ngiyo indlela esheshako ye-low-data yekubona balance, kutfumela imali, kukhokha timbilisi, kutsenga i-airtime, mini statement, cash out, kanye nekuvuma ticelo. |
| Organization | Org Console (web) | USSD *321# |
Bo-admin be-organization baphatsa tills, policies, teams, kanye ne-operational reporting. I-org USSD ivikelwe yi-PIN futsi ilungele approvals kanye ne-operational checks emkhakheni. |
| Merchant | Org Console (web) | Mobile native | Merchant payments acalwa bo-customer; bo-merchant baphatsa settlements kanye ne-payouts ku-web. |
| Agent | Agent USSD *234# |
Org Console (web) | Bo-agent basebentisa i-dial code letsite yemisebenti yasesitolo, float checks, commissions, kanye nesekelo. I-PIN authentication iyafuneka ngaphambi kwekutsi agent menu ivuleke. |
| Biller | Org Console (web) | Developer Portal (web) | Bo-biller baphatsa catalogs/invoices; bangaphindze bahlanganyele nge-API/webhooks. |
| Developer | Developer Portal + API | Docs + Postman | Cala nge-sandbox, bese uya ku-production. |